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Americans Don’t Trust Sportsbooks - Most Want More Oversight

Americans Don’t Trust Sportsbooks - Most Want More Oversight

Nearly half of U.S. gamblers say they’ve experienced or suspected unfair practices — and most don’t fully trust sportsbooks to pay out their winnings, according to a new national survey from SuretyNow.

Unfair Practices are Common

Only 53% of respondents said they’ve never experienced or suspected unfair practices while gambling. The rest pointed to issues across casinos (14%), sportsbooks (13%), lotteries (12%), and offshore betting (8%).

Bettors Start Doubting Sportsbooks at Just $500

Despite sportsbooks handling billions of dollars, 48% of Americans said they’d doubt a payout as low as $500–$5,000. Another 20% said they’d worry about amounts under $500.

This shows that even small-stakes bettors fear being stiffed.

Safety Rankings

When asked which gambling options are the safest, state lotteries ranked first (46%), followed by casinos (29%). Sportsbooks trailed at 19%, ahead of only offshore sites.

Transparency is a Work In Progress

Just 24% of respondents said sportsbooks are “completely transparent” about their odds.

Is Gambling "Good"?

Americans remain split on whether gambling is a good thing for society.

About the Data

The survey was conducted by SuretyNow via Pollfish, gathering responses from 1,000 U.S. adults on gambling trust and consumer protection.

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